Returns & Exchanges

At Mad Rabbit, we stand behind our tattoo care products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to start the process.

• 2.
  Select Items

  Choose the specific tattoo care products you wish to return or exchange and provide a brief reason for the request.

• 3.
  Print & Pack

  Generate your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.